MAR FAQ's
What is the MAR program? MAR is the new OEM program that enables Microsoft to work with large refurbishers to license genuine software on refurbished PCs.
What operations systems are included in MAR? Window XP Home Edition and Windows XP Professional Edition are available initially in English, French and Spanish. Additional languages are planned for 2008.
Is there a COA? If so, what does the refurbisher do with it? Yes, MARs obtain specially designed COAs through established distribution processes. Each COA will be personalized with the Apto Solutions name. The COA will be affixed to the refurbished PC in a visible area.
Is product activation required? Yes. End-customers will need to activate the software using the Product Key found on the COA.
Who provides support? Web-based support is available from Microsoft free-of-charge. Additional support is available from Microsoft on a fee-per-incident support basis only.