What You Need to Understand about Reverse Logistics

If you’re like most IT leaders, your life revolves around numbers: response SLAs, Uptime, Performance, Utilization. So when I ask you about reverse logistics, first let me give you an eye-popping number – $200,000,000,000 – Two Hundred Billion Dollars in returns annually. That’s the annual value of product returns as estimated by the Reverse Logistics Association. It’s also about 1.1% of the entire GDP of the USA. That’s a lot of value that you’re missing out on by ignoring reverse logistics, but just in case that wasn’t enough, here are a few more you might have considered, but not yet acted on.

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