Apto Solutions offers our customers a warranty against mis-represented and defective products which are subject to the following conditions:

 

  • Customer must complete all required fields in the RMA request form.

  • RMA request must be submitted within 30 days of receipt of product. 

  • Customer must ship the product within 5 business days after return shipping label has been provided by Apto.   

  • Customer is responsible for returning all original packaging, labeling, and components. 

  • The RMA number must be clearly labeled on outside and inside of package.

 

1. Download RMA Form

2. Complete the RMA form and send to RMA@aptosolutions.com.