takeback programs
OEM, VAR, MSP
BUILD & ELEVATE your takeback program
Due to rising producer responsibility regulations and the added value they offer to customers, OEM and reseller takeback programs are gaining momentum. Our programs empower you to provide financial rewards, streamline the return process, and showcase your dedication to environmental sustainability.
Whether you’re looking to launch a new Takeback Program or enhance an existing one, we offer seamless, compliant, and value-driven solutions.
Immediate Customer Value
Market-aligned takeback offers for retiring assets increase customers’ purchasing power.
Mass Customer Outreach
Branded, personalized messaging informs and creates urgency, leveraging best-in-class marketing automation.
CX Improvement
Integrates disposition with forward deployment that is easy for customers to access and use.
Compelling Client Economics
Clients get new streams of revenue and a tool to increase customer satisfaction and refresh close rates.
Turnkey & Configurable
Easy to set up and scale at zero cost, while being adaptable to our clients’ needs and circumstances.
Among the partners we use for our takeback program, Apto stands out for their exceptional focus on customer care. It’s clear that takeback is their core business.
YOUR EXPERIENCE | 1. DESIGN 2. IMPLEMENTATION 3. REVIEW
- Our takeback program starts with a design phase that outlines quoting workflows, service level agreements (SLAs), post-acceptance processes, communication methods, and key performance indicators.
- From there, we move into implementation by defining the client services structure, scoping the project, tracking jobs, and setting up both performance and sustainability reporting.
- To keep everything on track, we conduct regular reviews at a cadence that fits your needs, ensuring ongoing improvement and alignment.
the customer experience
Your customers can engage directly.
the apto difference
- Executing Takeback Programs since 2007
- Continuous innovation tailored to the unique needs of clients
- Robust processes designed to protect your reputation
- End-to-end transparency that builds trust and partnerships
relevant materials & tools
The ITAD RFP Questions You Should Be Asking
Apto gives you the questions that go beyond the surface to find your next partner.
ARE TAKEBACK PROGRAMS KEY TO CIRCULAR SUPPLY CHAINS?
Apto’s CEO, Jeff Jones, explores how increased focus on Takeback Programs will be key to improving financial and environmental efficiencies in the ITAD industry.
Residual value guide 2026
Market Values for Enterprise and End User Computing