programmatic takeback
OEM, VAR, MSP
AUTOMATED, TURNKEY & INTEGRATED
Our Takeback Programs for MSP and VAR partners give you a way to reward customers, simplify the return process, and back up your sustainability commitments — turning end-of-life equipment into an opportunity instead of an afterthought.
At Apto, we help you open a new revenue stream from retired assets, lift close rates by putting real trade-in value in front of customers, and get live fast with zero CapEx and a quick payback. Our platform closes the loop on the asset lifecycle, turns a typical pain point into a smooth, rewarding experience for your customers, and gives you verifiable sustainability metrics to report on — all without adding work for your team.
Proactive Outreach & Coordination
Engage every end-customer retiring assets with timely takeback offers that conveniently integrate disposition with forward deployment.
Immediate Recovery Value
Market-aligned offers made at the point of refresh when retired assets are at their peak value.
CX Improvement
Customers get significant new purchasing power and a platform offering visibility at every step.
Turnkey & Configurable
Easy to set up, and adaptable to our clients’ and their customers’ unique needs and business models.
Among the partners we use for our takeback program, Apto stands out for their exceptional focus on customer care. It’s clear that takeback is their core business.
YOUR EXPERIENCE | 1. DESIGN 2. IMPLEMENTATION 3. REVIEW
- Our takeback program starts with a design phase that outlines quoting workflows, service level agreements (SLAs), post-acceptance processes, communication methods, and key performance indicators.
- From there, we move into implementation by defining the partner services structure, tracking jobs, and setting up both performance and sustainability reporting.
- To keep everything on track, we conduct regular reviews at a cadence that fits your needs, ensuring ongoing improvement and alignment.
the customer experience
Your customers can engage directly.
the apto difference
- Executing Takeback Programs since 2007
- Continuous innovation tailored to the unique needs of clients
- Robust processes designed to protect your reputation
- End-to-end transparency that builds trust and partnerships
relevant materials & tools
The ITAD RFP Questions You Should Be Asking
Apto gives you the questions that go beyond the surface to find your next partner.
ARE TAKEBACK PROGRAMS KEY TO CIRCULAR SUPPLY CHAINS?
Apto’s CEO, Jeff Jones, explores how increased focus on Takeback Programs will be key to improving financial and environmental efficiencies in the ITAD industry.
Residual value guide 2026
Market Values for Enterprise and End User Computing