Field Services
ONSITE, LOGISTICS,
CHAIN OF CUSTODY
Expert Support. Seamless Execution. Trusted Partnership.
A successful hardware refresh or data center migration project can place significant demands on internal teams. That’s where Apto Field Services step in – as a trusted extension of your staff.
With over 20 years of experience managing complex data center and office projects, our dedicated field team brings the expertise and structure needed to ensure success.
ONSITE DATA
DESTRUCTION
& DATA ERASURE
tracking & security for every asset
Apto Solutions provides comprehensive decommissioning support and onsite data destruction to streamline hardware transitions and safeguard sensitive information. Our experienced teams coordinate onsite to reduce downtime and minimize the burden on internal IT staff.
Onsite Data Destruction
We come to you, offering secure, certified data destruction through data erasure or physical shredding of drives and devices.
Onsite Decommissioning Support
From single-site to enterprise-scale projects, our team handles the heavy lifting - removing, sorting, and preparing your IT assets for next steps.
Expert Project Management
Our experienced project managers ensure every detail is covered, timelines are met, and compliance is maintained so you don’t have to worry.
Verified Validation
We provide serial number scans or photo documentation as proof of service, giving you full transparency and peace of mind.
LOGISTICS
SERVICES
handled with care, backed by transparency
When your IT assets need to move, we make sure they do – securely, efficiently, and with full visibility. From pickup to final destination, you stay informed at every step. Our secure, traceable logistics reduce the risk of data loss and ensure peace of mind during asset disposition.
Reverse Logistics
We partner with fully vetted carriers to ensure safe, compliant asset transport. Every project includes three competitive bids to promote cost transparency, and we offer a range of transport options with custom security protocols tailored to your risk profile. A tightly managed chain of custody keeps your data protected from start to finish.
Remote IT Equipment Return Program
Our ITAD Box Return Program makes it easy for remote employees to return IT assets. We provide pre-packed boxes with clear instructions, so devices can be shipped directly to our processing facility. It’s a seamless solution that ensures data protection and compliance every step of the way.
CHAIN OF
CUSTODY
tracking & security for every asset
Ensuring the security and integrity of IT assets during transit is critical. For over 20 years, Apto has partnered with clients to develop and refine industry-leading best practices that reduce risk and enhance visibility throughout the logistics process. Here are five measures you should consider to ensure your assets are tracked and protected.
Strong chain-of-custody measures start with scanning assets at your location. Since assets could have multiple unique identifiers, it is important to be consistent. Also important is to make sure no assets are removed or added without adjusting the scan list. An easy way to control this issue is to shrink wrap pallets when scanning is complete.
Mobile Device Management (MDM) products are essential for providing endpoint tracking and security. Many companies decide to unenroll prior to shipment to a disposition partner. A better way is to leave enrolled in-transit and require wipe reports prior to being unenrolled.
With the rise in organized crime targeting logistics, verifying every detail is crucial. Make sure to confirm the BOL is from a verified source. The BOL should contain the driver name and truck identifier and be confirmed prior to loading. If this is not possible, require a code from a verified dispatcher that must be provided by the driver prior to loading.
Protecting the physical integrity of your IT assets is as vital as data protection. We use opaque black shrink wrap to conceal contents, limit information on BOLs to generic descriptions, and incorporate GPS trackers in shipments for real-time location tracking. Additionally, full truck loads are secured with tamper-evident seals to prevent unauthorized access.
After assets are input by your disposal partner, compare their receipt report to the scan list from your location. Halt processing until a full reconciliation has been completed. This ensures the integrity of your asset tracking is maintained as well as accuracy of IT Asset Managment systems such as Service Now.